1. Introduction

CVNEXT ("we", "our", or "us") is owned and operated by Aucourant Technologies, India. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, process, and safeguard your information when you use the CVNEXT mobile application and website (cvnext.ai).

2. Information We Collect

a) Personal Information

• Name
• Email address (via Google Sign-In)
• Profile photo (if uploaded)

b) Resume & Content Data

• Education details
• Work experience
• Skills
• Projects
• Certifications
• Other information entered into the app

c) Payment & Transaction Data

• Transaction ID
• Purchase details (plan, credits, subscription type)
• Payment status
• Date and amount of transaction

We do NOT store complete credit/debit card numbers, CVV, UPI PIN, or banking credentials.

d) Device & Usage Information

• Device type
• Operating system
• App version
• Crash logs and diagnostics

3. AI Processing

CVNEXT uses AI-powered tools to generate resume suggestions and improvements. Content entered by users may be securely processed through AI systems for the purpose of generating resume content.

We do not sell or use your personal data for advertising purposes.

4. Camera & Media Access

CVNEXT may request access to your device camera or storage solely for uploading or capturing a profile picture. We do not access the camera without user interaction and do not record or store media without your consent.

5. Payments & Billing

a) Android App Purchases
All in-app purchases are processed securely through Google Play Billing in accordance with Google Play policies.

b) Website Payments
Payments made on our website (cvnext.ai) are processed through Razorpay Software Private Limited, India. Razorpay handles all sensitive payment information in compliance with PCI-DSS standards.

Razorpay Privacy Policy: https://razorpay.com/privacy/

6. How We Use Your Information

• To provide resume-building services
• To authenticate users via Google Sign-In
• To process payments and subscriptions
• To generate AI-based resume suggestions
• To improve app performance and security
• To comply with legal obligations

7. Data Security

We implement reasonable technical and organizational security measures to protect your information. However, no electronic transmission or storage method is 100% secure.

8. Data Retention

We retain personal data only as long as necessary to provide services and comply with applicable laws, including tax and financial regulations.

9. Account Deletion

Users may request account deletion at any time by emailing: support@cvnext.ai

Upon verification, we will permanently delete your personal data and resume data from our active systems within 7–15 business days, except where retention is required by law.

10. Refunds & Subscriptions

Subscriptions purchased through Google Play are managed and canceled via your Google Play account settings. Refunds are processed according to Google Play or Razorpay policies, as applicable.

11. Children's Privacy

CVNEXT is not intended for children under the age of 13. We do not knowingly collect personal information from children.

12. International Users

If you access CVNEXT from outside India, your information may be processed and stored in India or other countries where our service providers operate.

13. No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

15. Contact Us

If you have questions about this Privacy Policy, contact us at:
Email: support@cvnext.ai
Company: Aucourant Technologies, India